Customer Surveys & NPS

  • Home
  • >
  • Customer Surveys & NPS

Customer Surveys & NPS

Create your own surveys and ask any question you would like.

Our Customer Surveys and Net Promoter Score (NPS) feature allows you to gather genuine feedback directly from your customers, helping you refine every aspect of your garage service.By using automated surveys, you can quickly capture customer impressions after every service, making it easier to understand their experience and satisfaction levels.

Drill down into the detail, understand the feedback on each Job Sheet.

View Live Customer Insights from any documents, understand how your customers feel about you whilst interacting with them.

Access previous surveys and answers from any document & New Surveys will appear on your home page in a tile, ready to review.

Our platform empowers you to identify strengths and weaknesses through real-time customer feedback, ensuring that no insight is missed.

With detailed survey analytics, you gain a deeper understanding of what your customers truly value, allowing you to tailor your services more precisely.

The integrated NPS tracking provides a clear and immediate view of customer loyalty, helping you measure how likely your customers are to recommend your garage to others.

Acting on customer feedback has never been easier, as our system compiles actionable insights that allow you to make meaningful improvements without the guesswork.

Excelancy

Special features of login for customers, suppliers, and employers in their limited access to inventory, POS, Sales, Stock, accounts, reports, invoices, etc along with E- commerce website.