Customer online authorisation

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Customer online authorisation

Make informed decisions with our Garage Management Software

Our Customer Online Authorisation feature empowers your clients to review detailed repair estimates, approve or decline services, and communicate preferences conveniently from their own devices, without ever needing to visit the garage.

Customers receive clear, itemized service quotes through a secure online portal, giving them full transparency and the ability to make informed decisions whenever it suits their schedule.

With Customer Online Authorisation, you enhance trust, improve efficiency, and deliver a customer experience that feels easy, transparent, and fully in control.

Avoid disputes and misunderstandings by keeping a secure, verifiable record of all customer approvals linked directly to each service job.

Impress customers with a seamless, professional authorisation experience that reflects your garage’s commitment to modern service excellence.

Real-time notifications alert customers the moment their approval is required, creating a frictionless service experience and reinforcing your commitment to customer care. By offering a digital authorisation process, you demonstrate transparency and professionalism, building deeper trust and encouraging greater loyalty among your customers.

All digital signatures are captured securely and stored automatically within the job record, providing you with a verifiable audit trail that protects your garage both legally and operationally.

Customers can view detailed explanations, pricing breakdowns, and even accompanying images, making it easier for them to understand the necessity and value of the recommended services.

Your team can significantly reduce administrative tasks by eliminating the need for manual paperwork and time-consuming follow-up calls, allowing them to focus more on delivering excellent service.

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Excelancy

Special features of login for customers, suppliers, and employers in their limited access to inventory, POS, Sales, Stock, accounts, reports, invoices, etc along with E- commerce website.